Accessing your Everyman Chess Account and your Reward Points

Posted by Dan Addelman on

We have now moved to a new platform (from Magento to Shopify). I hope you have been enjoying our Black Friday offerings on the site (links below). A number of you have asked about accessing your prior downloads and account.

The new Platform

In future there will no longer be the requirement to have an Account to buy eBooks. You will be emailed a link to your downloads which you can access at any time with a limit of 10 downloads (usually) per purchase. If you have lost the link or wish to access any past downloads, contact us and we can re-send you the file.

Re-activate your Account to access your reward Points

We have sent all registered users an invitation to to activate their account on our new platform (on 22 Nov 2018) however if you have not seen this, please let us know and we can resend. It's necessary to set a new password (which can be the old one if you wish) in order to activate your account on our new platform. We have transferred your reward points and converted to reward points any store credit you have. You will see these when you login for the first time. Please note, to use Reward Points, you will need to login by pressing the button in the bottom right-hand corner of the screen when you are on everymanchess.com.

Login and award yourself a discount voucher

You can login here: if your email is not recognised by the system, please contact us and we will send you an invite. Please note, if you were already registered with everymanchess.com, a record of your purchases and reward points/store-credit will be there once you accept the invitation. We appreciate this is an extra step for our customers to take, however it is a necessary requirement of our new platform (Shopify).

Redeem reward points for a voucherClick on the Reward Points button in the bottom right) and redeem your points for a coupon of any value (up to the maximum available) you choose - then use that discount coupon at checkout. Please note these coupons can be used individually but not together with other discount coupons, but otherwise you are free to use them with any transaction on the store.

Your past purchases and downloads

We are keeping our previous platform running at minimum into January 2019 and will give ample prior notice before closing it. Until then you can access and download all of your past purchases in the usual way via a new url: https://www.everymanbooks.com/customer/account/ - sign in with the same details you have previously used. Please note purchases are not possible on this site - all eBooks are now available (and many on sale) at everymanchess.com.

account customer

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